November 09, 2008
ABSTRACT
Monitoring and controlling maintenance is important to the operational condition of reduced manned ships such as DDG1000 and LCS. This paper describes a Maintenance Performance Assessment (MPA) tool to measure and assess the effectiveness of shipboard maintenance. The MPA is a proven approach and has two significant impact areas. The first area identifies and addresses the high cost maintenance drivers for a given ship or class. The second area provides an automated tool to measure and assess the effectiveness of specific maintenance procedures.
Under a Phase I SBIR, the 3eTI team derived 23 Key Performance Indicators (KPIs) to provide a comprehensive analysis capability for US Navy ships covering both impact areas. Each KPI is calculated using information from existing US Navy databases such as 3M and IPAR/EPAR. The KPIs are calculated quarterly over a two year period providing the current KPI value and the KPI trend over the two years. The benchmark, or criteria for each KPI is the calculated average Fleet or Class value (selectable by the operator) for each KPI.
This paper describes the KPIs, the calculations, and the Human Machine Interface (HMI) concepts supporting an MPA implementation.
INTRODUCTION
The 3eTI team derived 23 KPIs to provide a comprehensive MPA capability for US Navy ships. This paper describes the method for calculating the KPIs using information from legacy US Navy maintenance databases. To support maintenance analyses, the KPIs are calculated quarterly over a two year period and displayed to show the current KPI value and the KPI trend over the two years. The criterion for each metric is the average Fleet or Class value for each KPI. Sixteen of the KPIs deal with the effectiveness of the ship’s maintenance program, while seven of the KPIs deal with identifying “bad actor” systems and components. In addition to class or ship level analyses, the KPIs can be used at lower work center levels to provide an objective evaluation of technician performance.
An HMI for the KPIs is the standard “dashboard” display. This allows the user to quickly focus on the significant maintenance issues.
For the Phase I SBIR effort, the 3eTI team developed a working prototype of the HMI screens with realtime calculations of selected KPIs using existing Navy databases. The fully operational prototype HMI screens will contain hot links to the Navy Enterprise/Integrated Problem Analysis Report (EPAR/IPAR) and the Progressive Integrated Ready Response (PIR2) (or similar) systems. These background systems also provide analysis and drilldown capabilities into the Navy maintenance (3M) and condition based maintenance (Maintenance Engineering Library System (MELS)) databases. The new HMI hot links allow the user to drill down from any KPI into the actual equipment faults and maintenance events that drive the KPI value. The HMI will also contain hot links to the Navy Distance Support 2.0 software trouble ticket generation forms to generate a Distance Support request to resolve the logistics issues identified by the new MPA process.
Download the full PDF:: MPA.pdf